Shipping Responsibility
Vendors are solely responsible for all aspects of shipping their products, including packaging, labeling, and ensuring timely delivery.
Shipping Methods
Vendors must specify available shipping methods and any associated costs in their product listings.
Delivery Times
Delivery times may vary based on the vendor’s location and the shipping method chosen. Vendors should provide estimated delivery times at the point of sale.
Tracking Information
Vendors are encouraged to provide tracking information to customers once an order is shipped. This enhances transparency and customer satisfaction.
Shipping Issues
Any issues related to shipping, including lost or damaged items, should be addressed directly between the vendor and the customer. The Chamber will not mediate shipping disputes.